Data protection

This Privacy Policy describes how BBdoll.de (the "Site" or "we") collects, uses, and discloses your personal information when you visit or shop on the Site.

Collection of personal data

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the following information) as “Personal Data”. See the list below for more information about what personal information we collect and why.

Device information

  • Examples of Personal Data collected: Web browser version, IP address, time zone, cookie information, which websites or products you view, search terms and how you interact with the site.
  • Purpose of collection: to load the site accurately for you and to perform site usage analytics to improve our site.
  • Source of collection: Collected automatically when you access our website by using cookies, log files, web beacons, tags or pixels.
  • Disclosure for business purposes: shared with our processor Shopify.

Ordering information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide you with products or services, to perform our contract, to process your payment information, to arrange for shipping and to provide you with invoices and/or order confirmations, with you Communicate, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services where this is in line with the preferences you have shared with us.
  • Collection source: Collected from you.
  • Disclosure for business purposes: shared with our processor Shopify .

Customer support information

  • Examples of Personal Data collected: [CHANGES TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS REQUIRED]
  • Purpose of collection: to provide customer support.
  • Collection source: Collected from you.
  • Disclosure for business purposes: shared with our processor Shopify.

Minors

The site is not intended for persons under the age of 18. We do not intentionally collect personal information from children. If you are a parent or legal guardian and believe that your child has provided us with Personal Information, please contact us at the address below to request deletion.

Disclosure of personal data

We share your personal information with service providers to help us provide our services and perform our contracts with you, as described above. For example:

  • We use Shopify to power our online store. For more information about how Shopify uses your personal information, visit: https://www.shopify.com/legal/privacy.
  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights

Behavioural Ads

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For example:

  • We use Google Analytics to understand how our customers use the website. Further information on the use of your personal data by Google can be found here: https://policies.google.com/privacy?hl=de. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the website, your purchases and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).

For more information on how targeted advertising works, visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous
  • BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

You can also opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/

Use of personal data

We use your personal information to provide you with our services, which include: offering products, processing payments, shipping and fulfilling your order, and to keep you informed of new products, services and offers.

Legal basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data based on the following legal bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task that is in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

If you place an order through the Website, we will retain your personal information for our records unless and until you ask us to erase that information. For more information on your right to erasure, please see the “Your Rights” section below.

Automatic decision making

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling) where that decision produces legal effects concerning you or otherwise significantly affects you.

We perform fully automated decision-making that has legal or otherwise significant implications using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant impact on you

Services that include elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This denylist lasts for a small number of hours.
  • Temporary blacklist of credit cards associated with blocked IP addresses. This denylist lasts for a small number of days.

Sale of Personal Information

Our website sells personally identifiable information as defined in the California Consumer Privacy Act of 2018 (“CCPA”).

  • CATEGORIES OF INFORMATION SOLD;
  • INSTRUCTIONS FOR PROCESSING THE SALE;
  • WHETHER YOUR COMPANY SELLS INFORMATION OF MINORS (UNDER 16 YEARS OLD) AND WHETHER YOU RECEIVE CONFIRMED AUTHORIZATION;
  • IF YOU OFFER A FINANCIAL INCENTIVE NOT TO SELL INFORMATION, PROVIDE INFORMATION ABOUT SUCH INCENTIVES.

Your rights

GDPR

If you are an EEA resident, you have the right to access the personal information we hold about you, port it to a new service and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SUBMITTING ACCESS, DELETION, CORRECTION, AND PORTABILITY REQUESTS].

Your personal information will first be stored in processed in Ireland and then transferred for storage and further processing outside of Europe, including to Canada and the United States. For more information on GDPR-compliant data transfer, see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), port it to a new service, and correct your personal information to request updated or deleted. If you wish to exercise these rights, please contact us using the contact information below.

If you would like to designate an authorized agent to make these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by enabling the website to remember your actions and preferences (e.g. login and region selection). This means that you do not have to re-enter this information every time you return to the website or navigate from one page to another. Cookies also provide information about how users use the website, for example whether they are new visitors or frequent visitors.

We use the following cookies to enhance your experience on our website and to provide our services.

Cookies required for the shop to function

Name Function
_from Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in a number of ways. Please note that removing or blocking cookies may affect your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose not to accept cookies via your browser -Want to accept controls, often found in your browser's "Tools" or "Preferences" menu. For more information about changing your browser settings or about blocking, managing or filtering cookies, please consult your browser's help file or visit websites such as www.allaboutcookies.org.

Also note that blocking cookies may not be complete prevents how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioural Advertising" section above.

Do not track

Please note that we do not change our data collection and use practices when we detect such a signal from your browser because there is no consistent industry understanding of how to respond to "Do Not Track" signals .

Changes

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal or regulatory reasons

contact

For more information about our privacy practices, if you have any questions or would like to make a complaint, please contact us by email at info@joybbdoll.com or by mail using the contact details below:

Bao 'an Internet Industrial Base Unit A, 3. Order no. 5 Building, Bao'an District, Shenzhen City, Guangdong Province, China

Last updated: 2021-08-11
If you are not satisfied with our response to your complaint, you have the right to submit your complaint to submit to the competent data protection authority. You can contact your local data protection authority or our supervisory authority here: https://www.joybbdoll.com/policies/privacy-policy

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